FAQ

Frequently Asked Questions

Find Answers To The Questions We Get Asked The Most

If your specific question or query is not shown, please contact us and let us know.

How do I book a visit?

By using our online booking form, or call us now 0422601551

Which methods of payment do you accept?

You can pay us by credit or debit card, if you are a business customer you can also pay by bank transfer and you will receive a TAX invoice.

Which Areas do you cover?

Just give SwIftTech a call to find out!

Do you repair Apple iMac computers and MacBooks

Yes. We can deal with Apple iMac or MacBook computers.

Retrieval of Lost Data

We can attempt to retrieve lost or corrupted data. We offer advice on backup systems to prevent re-occurrence of lost data.

What about printers?

We can usually deal with software related printer issues. However, we don’t repair printer hardware faults, except if needed parts are available

Can you help set up a new computer?

Yes, and we’ll connect it to the Internet and to your home network, if you have one. In addition, we can transfer the data from your old computer.

Are all repairs done at my home?

We carry out 95% of repairs at your home or business, so you can watch and ask any questions. Only in exceptional circumstances will we need to take your computer away for repair.

Can you help with other things like my iPad, iPhone, Android or Kindle?

Yes, we can configure them all to connect to your broadband router and provide any help you may need with learning how to use them, like connecting them to iTunes or the Kindle bookstore. Screen replacement is available

How quickly can you get to me?

Our aim is to get someone to you on the same day of your booking. We operate Mon – Fri 8:00am – 5:00pm and Sat 9:00am – 12:00pm

“No Fix, No Fee” – where’s the catch?

There is no catch: it means what it says. In the unlikely event that SwIftTech does not know how to repair your computer or find a solution for you, you won’t be charged anything.

We are here to help! Let us know what your problem is, and we’ll do our utmost to solve it!